Adding users to UniFi OS devices is a little different than on your older standalone controllers. Don’t worry though we have you covered here!
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UniFi Dream Machine (UDM): https://store.ui.com/collections/unifi-network-unifi-os-consoles/products/udm-us?a_aid=WillieHowe
https://store.ui.com/collections/unifi-network-unifi-os-consoles/products/unifi-cloudkey-plus?a_aid=WillieHowe
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